Platinum Planner emails customers when different actions have taken place in the system. For example, the student submits an opportunity for review by their instructor. This will trigger an email to be sent to the instructor. We understand that many customers would like to control the type of emails they receive, but that feature is not available at this time. However, you can set up filters in your email so that Platinum emails are sifted into their folder. So you can access them when needed.
A. Outlook:
How to filter emails in Outlook on a desktop:
1. Launch the app and select your Inbox.
2. Navigate to the Home tab, click the Rules button, and then select the Create rule option.
3. Specify the conditions under which the rule will apply and choose how you want the mail client to handle matching emails.
4. Click OK to create the new rule.
You can manage your Outlook rules from Home → Rules → Manage Rules & Alerts. There, you can edit rules, sort rules by priority, or delete them, among other things.
How to set up filters in Outlook on web:
1. Go to: https://outlook.live.com/
2. Log in with your username and password.
3. Click the Settings gear icon and select the View all settings link.
4. Navigate to Mail → Rules.
5. Click the Add new rule button and choose both the conditions that trigger the rule and the actions the rule will take.
Note: The web version runs rules in the displayed order, so feel free to move them however you like.
If you’re looking for instructions on how to create Hotmail rules and filters, then simply follow the steps above. Microsoft phased out Hotmail in October 2011, calling it Outlook.com since then. We also have instructions on how to filter emails in Gmail and how to filter emails in Yahoo, so feel free to check them out as well.
How to set up filters in the Outlook mobile app:
Unfortunately, setting up rules in the mobile app is impossible. All you can do is move important messages from Other to Focused:
1. Tap the three dots at the top.
2. Tap Move to Focused Inbox.
3. Tap Always Move, Move Once, or Cancel.
Moving important messages from Other to Focused helps this mail service provider improve its automatic email filtering capabilities, which results in less work for you.
Follow our articles on how to filter emails on iPhone and about Android email spam filtering.
B. Gmail:
1. Open Gmail.
2. In the search box at the top, click Show search options
3. Enter your search criteria. If you want to check that your search worked correctly, see what emails show up by clicking Search.
4. At the bottom of the search window, click Create filter.
5. Choose what you’d like the filter to do.
6. Click Create filter.
Note: When you create a filter to forward messages, only new messages will be affected. Additionally, when someone replies to a message you've filtered, the reply will only be filtered if it meets the same search criteria.
Use a particular message to create a filter
1. Open Gmail.
2. Check the checkbox next to the email you want.
3. Click More
4. ClickFilter messages like these.
5. Enter your filter criteria.
6. Click Create filter.
C. AppleMail
1. In the Mail app
on your Mac, choose View > Filter, or click and hold the Filter button.
2. Set a filter: Choose a filter (such as Only from VIP) from the menu. A checkmark appears next to the filter.
Note: If you use more than one email account in Mail, you can filter a mailbox by account—for example, you can filter the Inbox for just your iCloud account to show unread messages.
If multiple Mail viewer windows open when you set filters, the filters are applied only in the active window. If you open a new Mail viewer window after setting filters, the filters are applied in that window.