(Student) My Computer Adaptive Test Results are Not Loading or are Loading Slowly

Once you complete your adaptive test, you will see a message saying Calculating – Please Wait.

 

Please bear in mind that the calculations are comparing your results to all other students testing at your provider level in the program. Other factors, such as your internet connection or high volumes of testers, can slow down the process. This means it can take a few minutes to complete. We appreciate your patience!

 

However, if it takes more than a few minutes to load, you can try utilizing the Back to Tests button. This will return you to your Adaptive Tests For Class page, where you can select the View Results button next to your most recent test attempt and reenter your test results page. This can sometimes solve the complication if the delay results from internet issues. 

 

If you cannot view your results, please get in touch with our Customer Support Team for assistance.

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