(Student) Purchased the Incorrect Access Code

 

If you purchased the wrong Access Code, you can still use it. Access cards work like gift cards. Depending on the amount on the card, there may still be either credit remaining or a balance owed. 

 

When a student enters an access code to pay for cohort enrollment, the system displays the code's value, along with the program and provider levels it was initially intended for. 

  • Note: We cannot return or exchange Access Codes. If you would like to return or exchange your Access Code, please do so at the original place of purchase. 

 

Less Value: If the code's value is less than the enrollment fee, students can still use the code to apply the amount toward the total and then pay the difference with their credit card.

 

Higher Value: If the code is worth more than the fee, students can still use the full amount to pay the total, but they will have a non-refundable balance remaining on their access code. This non-refundable remaining amount can be used toward other fees in Platinum if applicable. 

 

 

 

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