Do you have user manuals or help manuals?

Sarah Smith -

We do have user manuals for most of the roles within our programs.

To locate the manual, you are looking for, make sure that you are in that role, in the corresponding program (i.e. if you want an Instructor Manual, you should be logged in as an EMSTesting Instructor).



Once you are in the correct role and program go to the footer at the bottom of your screen and click the “more” button.


The footer will then expand up displaying the resources for that role, including the user manual.

Click on the link and a new tab will open containing a PDF copy of the manual.


You can also view the manuals and any videos that we have on the dashboard. Click "my dashboard," on the top right hand corner. From here you will see a grey box on the screen that will display as "program manuals/videos." Click the white arrow and it will prompt you to select from a dropdown of roles to read into.



If you still have questions, please feel free to give us a call at 616-818-7877 or send in a support request via the “Contact Us” button and we will be happy to assist.

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