Do you have user manuals or help manuals?

Sarah Smith -

Yes, we do have user manuals for all of the roles within our programs!

To locate the manual, you are looking for, make sure that you are in that role, in the corresponding program (i.e. if you want an Instructor Manual, you should be logged in as an EMSTesting Instructor).




Once you are in the correct role and program go to the footer at the bottom of your screen and click the “more” button.



The footer will then expand up displaying the resources for that role, including the user manual.


Click on the link and a new tab will open containing a PDF copy of the manual.


Additionally, If you are a School Administrator, Medical Director, or Instructor many of our manuals can be found by clicking on the "Program Manuals" tile on your dashboard.




If you still have questions, please feel free to give us a call at 616-818-7877 or send in a support request via the “Contact Us” button and we will be happy to assist.

Have more questions? Submit a request


Article is closed for comments.