If you have a student that has reached out and wants to be removed from an opportunity that they can no longer attend, or accidentally signed up for the wrong date, here is how to remove them from that shift.
First, make sure you are logged into Platinum Planner as your instructor role. Then hover over the "Opportunities" option in the red toolbar and select "Manage Opportunities" from the drop-down that appears.
This will bring you to the "Instructor - Manage Opportunities" page. Once you have located the opportunity that the student needs to be removed from, click on the red "x" to the left of their name in the "Students" column.
Once you do this, a confirmation window will pop up. Here you will select the "Yes, Remove" button to remove the student form the shift. Doing so automatically sends the student a message notifying them of the change. If you enter a "Reason for removing this student" it will be included in the message.
If you still have any questions or concerns, feel free to submit a help ticket with us, or give us a call at (616) 818-7877