How do I reset my password? I have forgotten my password

Eric Cheadle -

If you are attempting to log in to your account but have forgotten your password you can reset it at the site with the instructions below:


First, click the "Login" button.

Now that you have reached the Sign-In page click 'help, I forgot my password' below the login portion



On the next page, it just asks for the email address that is connected to your platinumed account. Type it in and click 'send password reset link'



Shortly after submitting your email address, as long as it is correct, you will receive a new email in your inbox. In the email is a reset link.


This will take you to our site to reset your password. You should be all set to log in now! 


If you still have issues please call our support center at (616)818-7877

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