(Student) How do I request a refund?

Sarah Smith -

If you would like to obtain a refund for your student access to a course in one of our programs, please be sure to review our refund policy. It can be found in the footer of your My.Platinumed.com dashboard or by following this link here:



If you believe you do qualify for a refund, please contact the Customer Support Team by calling 616-818-7877 or clicking the "Help" button and requesting a refund form via our "Live Chat" option or "Contact Us".

If you do qualify for a refund, our team will supply you with the form that will need to be filled out and returned to us in order to process the refund.

If you have additional questions please contact us and we will do our best to assist. 

Have more questions? Submit a request


Article is closed for comments.