(Student) My CAT Results aren’t loading or are loading slowly, what should I do?

Sarah Smith -

Once you complete your adaptive test you will see a message saying “Calculating – Please Wait”

Please bear in mind that the calculations that are run are comparing your results to all other students testing at your provider level in the program and can be slowed down by other factors such as your internet connection or high volumes of testers, so it can take few minutes to complete. We appreciate your patience.

 

However, if it takes more than a few minutes to load, you might try utilizing the “Back to Test” button to return to your “Adaptive Tests For Class” page where you can select the “View Results” button next to your most recent test attempt and reenter your test results page. This can sometimes solve this issue.

If you are still unable to view your results, please contact the support team by either giving us a call at 616-818-7877 or utilizing “Contact Us” via the “Help" button. 

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